Banford Associates Quality Management arrangements are committed to the principals as laid out in BS EN ISO9000:2000. As our starting point in true Quality Management, Banford Associates go farther and apply business excellence principals from the heart of the companies Vision and Mission practices out in to our client’s world - in all that we undertake. Quality Management and Business Excellence are the foundation and integrated frameworks to which we operate.

Banford Associates applies the following quality principles to all its activities:

All elements of Banford Associates are committed to the implementation of effective and efficient quality management systems consistent with the requirements of BS EN ISO9000:2000 Quality Management Systems. If customers specify other standards which have additional requirements, these will be implemented by project specific documentation:

• We are committed to satisfying the requirements of customers by consistently delivering products and services to agreed specifications, time, price and quality;
• We are committed to managing customer projects to achieve the required quality of products and services in a cost effective manner;
• We are committed to compliance with relevant regulatory requirements and to provide an appropriate and effective framework for the implementation of our safety policy;
• We are committed to the development of the skills of our staff appropriate to the tasks they are called upon to perform;
• We are committed to continuous improvement in the implementation of our quality and safety standards.

The arrangements for implementing the quality policy of Banford Associates are set out in the Banford Associates Quality Manual and its associated procedures. The arrangements for the implementation of quality assurance for safety in Banford Associates are detailed in Banford Associates Safety Instruction, "Quality Assurance".